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Step-by-step guides to master Avochato

Avochato Basics

Master Avochato’s essential features like sending a message 1-1 or sending a broadcast to a larger audience.

Tutorial: Understanding the Inbox - An Overview

Newer to Avochato? Navigate your inbox, use sort options, change views, apply filters, and adjust assignment.

Tutorial: Sending a Message

Start a conversation in Avochato. How to send a one on one message to a new or existing contact.

Tutorial: Scheduling a Message

Schedule a one on one message to a contact for future delivery.

Tutorial: My Inbox vs. All Messages

Learn how to confidently navigate All Messages and My inbox. Understand message states, assignments, and filters to optimize your Avochato experience to efficiently manage messages and utilize the inbox.

Tutorial: Leaving a Note

Leave a note in the conversation feed to track important information about a contact for yourself or your team. The note becomes part of the contact’s history and can be accessed as a reference by anyone on your team.

Tutorial: Searching, Sorting & Filtering the inbox

Understand how to sort, filter, and search your Inbox. To view more about Inbox Management, go here.

Tutorial: Sending a Broadcast

How to quickly Send or Schedule and customized a message to a multiple contacts in Avochato with Broadcast. Refer to our help article here.

Tutorial: Viewing Broadcast Results

Learn how to review the results of your Broadcast, check delivery stats and learn tips like how to recreate the same contacts in a new broadcast. Refer to our help article here.

Avochato Automation

Maximize Avochato’s full power by learning how to configure automated responses, AI bots, automate conversation routing, and more.

Tutorial: Configuring & Sending Surveys

Automatically send a list of questions via SMS, with the next question being sent after a contact responds to the previous question.

Tutorial: Configuring Auto Responses After Hours

Setup Office Hours and send contacts an auto-reply if they text you outside of office hours.

Avochato Management

Administrator of Avochato? Manage your billing, org users, and view chat history, A2P compliance settings, export logs, and more.

Tutorial: Exporting a Chat's History - Conversation Transcript

Avochato Integrations

Seamless no-code integrations, Robust API configuration and Avochato for Salesforce Salesforce

 

Videos coming soon!

 
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