All Videos
Step-by-step guides to master Avochato
Avochato Basics
Master Avochato’s essential features like sending a message 1-1 or sending a broadcast to a larger audience.
Tutorial: Understanding the Inbox - An Overview
Newer to Avochato? Navigate your inbox, use sort options, change views, apply filters, and adjust assignment.
Tutorial: Sending a Message
Start a conversation in Avochato. How to send a one on one message to a new or existing contact.
Tutorial: Scheduling a Message
Schedule a one on one message to a contact for future delivery.
Tutorial: My Inbox vs. All Messages
Learn how to confidently navigate All Messages and My inbox. Understand message states, assignments, and filters to optimize your Avochato experience to efficiently manage messages and utilize the inbox.
Tutorial: Leaving a Note
Leave a note in the conversation feed to track important information about a contact for yourself or your team. The note becomes part of the contact’s history and can be accessed as a reference by anyone on your team.
Tutorial: Searching, Sorting & Filtering the inbox
Understand how to sort, filter, and search your Inbox. To view more about Inbox Management, go here.
Tutorial: Sending a Broadcast
How to quickly Send or Schedule and customized a message to a multiple contacts in Avochato with Broadcast. Refer to our help article here.
Tutorial: Viewing Broadcast Results
Learn how to review the results of your Broadcast, check delivery stats and learn tips like how to recreate the same contacts in a new broadcast. Refer to our help article here.
Avochato Automation
Maximize Avochato’s full power by learning how to configure automated responses, AI bots, automate conversation routing, and more.
Tutorial: Configuring & Sending Surveys
Automatically send a list of questions via SMS, with the next question being sent after a contact responds to the previous question.
Tutorial: Configuring Auto Responses After Hours
Setup Office Hours and send contacts an auto-reply if they text you outside of office hours.
Avochato Management
Administrator of Avochato? Manage your billing, org users, and view chat history, A2P compliance settings, export logs, and more.
Tutorial: Exporting a Chat's History - Conversation Transcript
Avochato Integrations
Seamless no-code integrations, Robust API configuration and Avochato for Salesforce Salesforce
Videos coming soon!