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Send Image in Auto-Responses

Send Image in Auto-Responses

Automating keyword responses to send images using templates

Last updated on January 5, 2023

Avochato now offers sending out images in response to keywords using templates! Below are the steps:

Step 1: Create a Template with the desired image.

  1. Click Settings (Left menu) → Templates.
  1. Here you can name the Template and add the desired image. For example, below the name of the template created is Avochato.
  1. Type a message in the Template text box. You can skip this if text is not required as part of the keyword response.
  1. Hit Add Template
 

Step 2: Add a Keyword

  1. Click Settings (Left menu) → Keywords.
  1. Create a new Keyword and type the Keyword you want your customers to message in.

      2. Example: When a contact texts you “Avochato Keyword” it will trigger this keyword response with an image from a Template.

  1. In the, Auto Reply with field insert the following $template_(name of template). Please make sure to include “$template_” before the Template name, otherwise the template will not attach correctly to the Keyword.

      2. Example: $template_Avochato

  1. Click Add Keyword.
 

Now whenever a contact messages with the Keyword “Avochato Keyword”, the image will be sent out to them as a response.

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How to use Keyword Auto-Responses Overview of Automated Responses