- We have updated how we smart-navigate: By default, we try to navigate to an open case. If any existing cases are closed, we will navigate to the associated case's record (ie. Contact, etc). See it in action!
- We have updated how frequently we refresh Salesforce API limits.
- We have added an admin form for user-submitted data deletion requests for GDPR/CCPA/SOC 2 compliance.
Conversations created using the “New Conversation” modal now always appear in the Inbox on mobile devices when navigating back to or refreshing the Inbox list.
All widget form fields now have uniform font weight and width.