Can I use Toll Free Numbers with Avochato?
Yes! You have the option of selecting a toll free number from Avochato or porting one in from an existing provider. However, wireless carriers require that all businesses that utilize toll free numbers register their number and use case. This toll free verification process is required to use your toll free number with Avochato and will improve deliverability.
How can I apply?
You can apply for Toll Free Verification by filling out our web form here.
Toll Free verification requires only one application per Avochato account. If you have numerous Toll Free numbers, you only need to apply once!
What is required?
You will need to provide business information, a summary of your use case, and an outline of your opt-in methods.
What is opt-in?
Opt-in consent is a requirement to send messages in Avochato. Before you message a contact, you must have received their prior consent. Opt-in consent cannot be bought, sold, or exchanged.
To verify your toll free number, carriers require proof that your business employs valid opt-in processes. For toll free numbers, this means having a written opt-in channel through your website. Many choose to utilize a web form to collect phone numbers. To comply with opt-in guidelines, wherever phone numbers are collected you must include language that they are agreeing to receive messages. A good template is:
By providing your phone number, you agree to receive SMS messages. Message and Data rates apply. Reply STOP to Opt Out
Note: Avochato website widgets also suffice as a compliant written opt-in method.