Getting Started
What is Avochato?
The leading HIPAA and SOC2 certified business text messaging software.
Best Practices for Texting
Start scaling your business with Avochato with these tips.
Avochato Messaging Policies
Policies regarding consent requirements, double opt-in, opt-outs and contents we do not allow.
Compliance Requirements
Updated Compliance automations regarding Sender ID and opt-out.
Hosting vs Porting Phone Numbers
Porting and hosting numbers.
Types of Phone Numbers
A quick explanation about short codes, toll-free numbers, and local numbers.
Bulk Actions
Copy data across accounts such as Templates, Keywords, Surveys, or Campaigns .
Avochato Mobile App
Avochato is available for both iOS and Android.
Embedding Custom Variables
Personalize messaging to your contacts.
TCPA and CTIA Compliance
A quick primer on the Telephone Consumer Protection Act (TCPA) and Cellular Telecommunications Industry Association (CTIA)
WhatsApp Integration
Send messages from an approved WhatsApp account to your audience.
Short Codes
Special 5 or 6 digit numbers that typically has higher delivery rates but with a fee.
Carrier Filtering
Information about carrier filtering and best practices to avoid it.
AvoLinks (Avochato Link Manager)
Avochato's in-house link shortener like bit.ly and tinyURL with added perks.
Can I use international numbers in Avochato?
Yes, you can use international numbers in Avochato!
Double Opt-in
Achieve stricter level of compliance with federal TCPA law.
Is Avochato HIPAA Compliant?
Yes! Click here to learn more about HIPAA and PHI.
Adding More Segments & Billing Management
Buy additional segments, seats (users), and a guide about customer portal and subscription management.
Does Avochato Integrate with other Software?
Avochato integrates with Salesforce, Slack, Microsoft Teams plus 2,000 more applications via Zapier.
Account Balance and Segments
Introduction to account balance and how it ties up with segments.
Toll Free Number Verification
All you need to know about getting your toll free number verified.
Adding a New Account and Inbox
Managing accounts within your organization
Forbidden SMS and MMS Categories in US and Canada
List of messaging categories that we do not allow on the platform.